FAQ

QIs cashless payment possible?

AYes. We accept payment by PayPay, VISA, Mastercard, JCB, QUICPay, and Rakuten Edy.

QIs it possible to have my fish cut up into sashimi slices for me?

AWe offer a service to slice up fish you purchase into halves or into thirds. However, we do not cut the fish into the thinly sliced pieces that are required for sashimi. Also, some fish species cannot be cut at our facility. Please ask our staff for details.

QShould I bring a cooler box when purchasing fresh fish?

AStyrofoam boxes for fresh fish are available for a fee at the store. Of course, you can also bring your own cooler box.

QIs it possible to have my fish cut up for me even if I caught or purchased them at other stores?

AWe are afraid that we do not accept the processing or cooking of fish other than those purchased at our shop.

QWhere can I find the latest information about special events?

APlease have a look at the event information page.
→Click here for the event information page

QCan I use the parking lot / restroom in Hama no Utase outside business hours (nighttime / closed days)?

AWe apologize for the inconvenience, but parking lots and restrooms are not available outside of business hours.